Lesson 1 of 13 · Module 1: Validate and Define
Validate Demand Before You Build
Run a real demand-validation test on one candidate course topic and produce a written go/no-go decision.
How To Talk To Users
real interview technique from a credible non-hype source, covers exactly how to avoid leading questions and ask about the problem instead of pitching. Does not show a literal side-by-side message rewrite.
How to ask better questions during customer discovery interviews
short, dense, real question-phrasing craft. Slightly older than the 3-year preference.
Objective
Why This Matters
You already know how to build a curriculum. That was never the risk. The risk is spending three weeks building a beautifully action-mapped course for a transformation nobody outside your own head wants badly enough to act on. Validation isn’t a survey you send to be thorough, it’s the one step that decides whether the other twelve lessons in this track are worth doing for this particular topic. Skip it and you’re action-mapping a hypothesis.
The Technique
Pick one candidate topic you actually have earned expertise in, something you could teach without notes. Then go find out if the pain is real before you write a single objective.
Run pain interviews, not pitches. Ask about the problem, not the course: “How are you currently handling X?” “What have you tried?” “What’s that costing you, in time or money or stress?” Never open with “would you take a course on this,” because everyone says yes to a hypothetical that costs them nothing.
Approach the right sample. Ten people from your team’s Slack channel validates that people who report to you will be nice to you. Find people who are actually trying to solve the problem right now, with a duct-tape workaround, a competitor’s tool, or nothing at all.
Look for a specific signal, not enthusiasm. “Sounds interesting!” is noise. “I’d pay for that,” “I looked for this and couldn’t find it,” or a named dollar figure they’re already losing to the problem, that’s signal. Write down the actual words.
Avoid leading questions that fish for the answer you want. “Don’t you think X is hard?” gets you agreement, not information.
Watch For This
Good
- Specific quotes about a named pain, not general enthusiasm.
- At least one unprompted “when can I get this” or a named price.
- Responses came from people with no relationship reason to be kind to you.
Classic Failure
- Validation ran on friends, direct reports, or people who like you and it feels great and means nothing.
- Every response is a version of “sounds cool,” with no specific problem named.
- The questions were leading (“wouldn’t this be useful?”) instead of open (“how do you currently handle this?”).
Your Drill
Pick one candidate course topic from your own real expertise. Approach at least 10 people who fit the target audience and have no social reason to be nice to you. Ask about their actual problem, not the course. Log every response in a simple table: name, what they said (specific quotes where possible), and whether a would-pay or would-prioritize-time signal showed up. Write a go/no-go decision in 3 sentences or fewer, based only on the log.
Done? Paste what you made into the AI coach below for notes against this lesson's pass checklist.
Pass Checklist
Lesson complete
Criterion met: All 10+ responses are logged individually with specific notes or quotes (not summarized from memory), and the write-up ends in a 3-sentence-or-fewer go/no-go decision that follows from the log, not from your gut.
Next: Lesson 2: Define the Transformation and the Starting PointHow solid did that feel?
Noted.
Coach Note
If your validation sample is your own team, you’ve validated that people who work for you will say nice things to you. That’s a fact about your management style, not about market demand. Go find someone with zero reason to be polite and ask again.
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Resurfaces In
Lesson 2 (the responses become evidence for your transformation statement), Lesson 11 (this same contact list becomes your launch outreach list), Lesson 13 (Capstone).